I got a cup of hot coffee and proceeded to play slots. After eating lunch I went to gamble on the slot machines. The lunch at the emerald restaurant was ok. Today we went back for the first time in a while, and went to eat lunch and gamble alittle. It is a dump, tailor made for only the most desperate local Rubes. It's as if they go out of their way to annoy their guests with dated equipment, incompetent staff, and endless license checks and picture taking. Every single day there was another problem or inconvenience. The rooms are old Motel 6 quality, and the bad service kills ANY enjoyment you would have here. This place has no idea what customer service is. Meanwhile, my friends already had my bags in the room or I would have told them to screw themselves. They made me order ANOTHER license online which cancelled out my original one, or they offered me to help find ANOTHER PLACE TO STAY. I was asked for ID and showed a NY State ISSUED First Responder card which included my drivers license number, license bar code and picture. I did not drive here, but came with friends. ![]() It is the biggest jerk around, BS place I have ever stayed, and I have stayed all over the world. It is impossible to describe how bad this hotel really is in such limited space.
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